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Business Profile

Drafting Services

Vision Design Studio

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/16/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 2022 I hired and paid ******** **** $3500 to complete project plans drawings for a piece of commercial property. When I receive my plans there was no architectural stamp, which is needed to submit any plans to the city or firemarsall for approval. Upon making final payment I was told that my plans did not have the architectural stamp buthe would get it. ******** agreed that once he got my plans stamped he would submit them to city and firemarsall. I have been strung along for almost a year. He told that plans had been submitted but I never received a project number or any feedback. I called the city February 2023 , almost a year later and was informed that nothing had been submitted for the property address since 2019. I have text and called get some kind of resolution and to my surprise I'M BLOCKED!! He refused to return any calls or provide me with drawings with architectural stamp or refund my money. The drawings I have are useless and at this point I would like a refund so that I can hire someone else.

    Customer Answer

    Date: 03/30/2023

    Mr. ******** **** has my number blocked so I am unable to contact him. And he is also unable to recieve text  messages from my number.  I have gone by the business location several times and he was not there?

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