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Business Profile

General Contractor

T Bailey Construction and Development Company, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/17/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my roof replaced by T Bailey General Contractors (TBC) in February 2023. This was during the drought we had last. The first time we noticed a leak was 7/11/2023, and we reported it that same day. I took photos of the leak coming in around our furnace vent and forwarded them to TBC. There were several weeks of going back and forth with the company to schedule someone to come out and address the leak. Finally the owner, ****** ******* personally came out in August 2023. Mr. ****** made temporary repairs by installing new caulking around the leaking furnace storm collar and you caulked additional roof penetrations as a precaution. We agreed that I would monitor the leak, and if the leak stopped we would schedule a permanent repair. I monitored the leak, but this proved difficult due to the ongoing drought. Months went by before we had any amount of rain, and before we could schedule repair another leak presented itself. This leak was from the other furnace vent and was reported to TBC on January 9th, 2024. Since the reporting of the new leak on 1/9/2024, I have been calling and texting Mr. ****** to schedule permanent repairs to no avail. Through our text messages Mr. ****** has acknowledged TBC's responsibility for the repairs and made multiple promises to have one of his men take care of this issue, but he never will scheduel a date. Now he no longer responds at all. All I want is my roof repaired properly so it does not leak. This shouldn't be this hard hard to do. I know roofers make mistakes, but they should stand behind their work and correct their mistakes. This is unacceptable service

    Customer Answer

    Date: 04/17/2024

    My leaking roof compliant with this contractor has been ongoing since July 11, 2023.  I have the text messages to prove it!!!

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