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Business Profile

Lawn Care

Coleman's Pro Biz Services, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/09/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had just purchased a new home. ******* did some work for the previous owner and did good work. I had asked him to do some custom fence work for me. He said he needed half the money to go ahead and order the materials because everything was still on delay finding materials in a timely manner. So I gave him $1200. Shortly after that I had second thoughts on what I wanted done. I tried to picture what would be best for our situation. Luckily I caught him before he ordered anything. Then we decided to scrap the whole project. It just wasn’t going to really fix our problem we had with our dogs and a doggie door from our house. So I texted him to get him to send the money back to me. Then he stopped answering. Then he finally answered back that he was out of town and he will get it back to me, he just needed a little time. Then I would text and/or call him once a month but he never answers nor does he return calls. I get it if things happen or you fall on tough times but you need to be a man of character.

    Business Response

    Date: 08/29/2024

    I spoke with the customer and we were able to come to an agreement in this matter.

Coleman's Pro Biz Services, LLC is NOT a BBB Accredited Business.

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