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Business Profile

Medical Doctor

The Baton Rouge Clinic
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for The Baton Rouge Clinic's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Baton Rouge Clinic has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/10/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had an appointment scheduled for November 11, 2022@0945, when I arrived I was told I had a balance of $300, so I came the lady checked me in and I sat down waiting on my appointment. Two minutes later the receptionist lady came to me and told me I had to pay at least $5 dollars on my bill in order to see the doctor. I needed to see my doctor because my blood pressure was elevated in stroke volume. So lady called me to the front desk, stating I can't see my doctor because I didn't have $5 dollars to give them. I told them my card had gotten stolen so the bank had to cancel my card and mail me out another one. My blood pressure is extremely high, I also had A.fib they didn't care I could have had a stroke and die over not paying them $5 dollars. Someone's life is more important then $5 dollars it goes to show you how prejudice a world we live in. They had a white lady she came to the desk her bill was $1200 dollars she didn't pay anything but still seen the doctor. Its sad we have to go through hard time because of the color of our skin and who we are. I will be notifying my another, social media and anyone that's need to know what's going on in today's world its horrible. I could have die, I hope this message help someone because MY life worth less than $5 to the Baton Rouge Clinic its sad. Am out of medication this is ridiculous they should be ashamed of themselves. But in the end God has the final say.

      Business Response

      Date: 12/07/2022

      Please see attached letter in response to this complaint.  If you have any other questions, please feel free to reach out to me. 

       

       

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