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Business Profile

Screen Printing

Jah Pier's Upholstery

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired Jah Pier’s upholstery to reupholster boat seats that I own. From reference photos online & photos he sent me directly the work looks good.
    Paid $1,500 for deposit & transferred possession of pieces needing work done.
    Half way through **** *** **** notified me that he was 100% finished with a portion of the seats. He came to drop them off at my personal address. After drop of & inspection of the finished work I politely let **** *** **** know I wasn’t happy & didn’t want him to continue work on my pieces.
    I stated I paid $1,500 out of the $3,000 & that I wanted to stop work & have him return my original pieces he hasn’t yet worked on. He has since refused to return my unupholstered pieces without reviving full payment. I’ve offered to return the fabric materials in exchange for my pieces. He has ignored all efforts to contact him.

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