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Business Profile

Commercial Garbage Disposals

Airbags LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Garbage Disposals.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The above mentioned company damaged the water line that feeds my house from the street. Their roll back truck was removing a dumpster from the driveway across the street from my house. When they left with the dumpster, they rolled across my water meter . When they did this the meter was pushed down into the ground 6 inches and snapped my feed line that runs to my house. I have tracks in my easement to this day that show exactly the path of the truck when it drove across my meter. I have contacted the company several times since the incident happened with not response, I have documented the damage with the ************************ and paid for the repairs that were necessary . I now have a **** dollar water bill due to the incident. I paid **** dollars for the feed line repair to my house in october . I have called the company several times to no avail,I also have pictures of the work being performed to support where the leak was and the pipe that was twisted and cracked has been saved to support my claims.

    Customer Answer

    Date: 01/16/2024

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by Airbags LLC regarding complaint ID ********.

    Regards,

    *******************************

Airbags LLC is NOT a BBB Accredited Business.

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