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Business Profile

Moving Companies

Uncle Sams Moving Corps, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    At this time, I have not been contacted by Uncle Sams Moving Corps, LLC regarding complaint ID ********.

    Regards,

    *************************
    partment and some boxes from the 10x10' storage unit were packed into a truck. They started late due to a broken truck (2nd). We were informed by the movers at 4 pm that it was late in the day and they we're finished for the day and they would deliver what they had loaded, which again was a less than half full truck, the following day. The third and last failed attempt to complete the move occurred on August 21, 2023. They loaded some of the contents of the two 10x25' units, but another half full truck. After this third failure to complete the job, ************************* became increasingly difficult to get to obtain a response from. I threatened him with legal action, he did begin answering the phone, briefly, he promised he hadn't forgotten about us and that he was going to complete the job and/or issue us a refund, neither ever materialized. On December 12, 2023, I hired another mover who completed the job. I paid him $3900.

  • Initial Complaint

    Date:03/20/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ****** And ************************* time of notice we were not moving please help me. ***********************

    Business Response

    Date: 04/04/2023

    We have attempted to arrange for a refund, but have been unsuccessful connecting. Please provide a mailing address and we will issue a refund check to you in the amount of $400.

Uncle Sams Moving Corps, LLC is NOT a BBB Accredited Business.

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