Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Installation

Groundup Solar & Electrical LLC

Reviews

This profile includes reviews for Groundup Solar & Electrical LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Groundup Solar & Electrical LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNoel R

      Date: 02/25/2025

      1 star
      I am writing to express my dissatisfaction and frustration with the service I have received from this company. I had my solar panels installed in December 2024, but since installation, three of the panels have not been working properly.I contacted the office in January 2025 to report the issue, but I have received no response, and the only communication I have received was a promise that a technician would be sent to repair the panels. Unfortunately, no technician has arrived, and my calls have gone unanswered.When I escalated the issue and spoke directly with the owner, **** *******, his response was both unprofessional and shocking. Mr. ******* raised his voice, screamed at me, and threatened to make me wait five years if I pursued a claim against him. This kind of behavior is completely unacceptable and has only added to my frustration. On top of that situation my panel were left on before the electric company exchange the meter adding energy consumption to my electric ******* a paying customer, I expect better treatment and timely resolution of my issues. I request immediate action to repair the faulty panels and a formal apology for the unprofessional conduct I experienced. Should this matter not be addressed promptly, I will be forced to explore legal avenues to resolve the issue.
    • Review fromLai R

      Date: 08/27/2023

      5 stars
      Very professional. Had ground mount w/ trenching and additional services done. The staff was awesome! Will definitely recommend to anyone.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.