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Business Profile

Solar Installation

Groundup Solar & Electrical LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Groundup Solar & Electrical LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Groundup Solar & Electrical LLC has 2 locations, listed below.

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    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Noel R

      Date: 02/25/2025

      I am writing to express my dissatisfaction and frustration with the service I have received from this company. I had my solar panels installed in December 2024, but since installation, three of the panels have not been working properly.I contacted the office in January 2025 to report the issue, but I have received no response, and the only communication I have received was a promise that a technician would be sent to repair the panels. Unfortunately, no technician has arrived, and my calls have gone unanswered.When I escalated the issue and spoke directly with the owner, **** *******, his response was both unprofessional and shocking. Mr. ******* raised his voice, screamed at me, and threatened to make me wait five years if I pursued a claim against him. This kind of behavior is completely unacceptable and has only added to my frustration. On top of that situation my panel were left on before the electric company exchange the meter adding energy consumption to my electric ******* a paying customer, I expect better treatment and timely resolution of my issues. I request immediate action to repair the faulty panels and a formal apology for the unprofessional conduct I experienced. Should this matter not be addressed promptly, I will be forced to explore legal avenues to resolve the issue.

    • Lai R

      Date: 08/27/2023

      Very professional. Had ground mount w/ trenching and additional services done. The staff was awesome! Will definitely recommend to anyone.

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