Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Storage Units

Hebert's Climate Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromKaren K.

    Date: 09/08/2023

    1 star
    Tried giving the young man a chance to start his business when he installed our A/C unit in July 2018. However, after install, he would not respond to any communication, nor did he ever provide an Invoice or copy of Product Registration and Warranty. We had another HVAC professional come in and they had to completely re-work the duct work. We have our HVAC serviced twice a year to ensure it is well kept, but our coil has developed a lead in Sep 2023 and while attempting to contact the manufacturer regarding the 10-year warranty, we find out ******** Climate Control wrote someone else's name on the registration. Without an invoice to prove our purchase, we are unable to correct the registration and get the coil replaced under warranty. We paid $4,500 for the original unit and install plus another $600 to get his installation mistakes corrected, and now we are on the hook for another $2300 to fix the coil. He still has an active website and ******** page, as well as working telephone number but refuses to respond to any communication.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.