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Business Profile

Roadside Assistance

Chad's Mobile Auto Mechanics LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roadside Assistance.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my car in and it was running had a mess in it now my car can’t even run Now the motor is messed up, but whatever he did to the motor

  • Initial Complaint

    Date:10/11/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Chad collected $500 dollars as a down payment towards him fixing a heater core on my daughters car in which he was going to get the parts for the car but after getting money he called me and told me I needed the order part and that’s when I started ?? Him on the issue with her car that the heater core may not be broken to check the AC line he refused and went on to saying that it was not the AC line at all. I then told him that I would need a refund on the car being that he didn’t do any work on the car he proceeded to curse me out and refused to give the money back on work he didn’t do. I then had to pick up the car take it to another shop and indeed the heater core was not broken it was the AC line that was clogged up and only costed $124 dollars to fix.

Chad's Mobile Auto Mechanics LLC is NOT a BBB Accredited Business.

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