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Business Profile

Generators

Total Energy Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Generators.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMichael B

    Date: 02/27/2023

    1 star
    I had a contactor switch go out, leaving half of my house without power. Unfortunately, I was working out of state and only my wife was home at the time. The guy checked it out and said everything was fine! I had already had an electrician out so I knew the problem was the contactor. I mentioned this and he went back and agreed that was the problem. He said they had the part in stock and could fix it right away! I agreed and I got an invoice back that charged me for an entire transfer switch that was marked up from $826 to $1,432.38. The contactor is only a fraction of the entire switch. Plus I was charged$40.50 for fuel, $270 for mileage, $440 for labor, $275 for travel time for a total of $2576.05. I called on the invoice and had no joy. These are the same people I had a 'maintenance contract with that they only partially filled. This is not only fraud but extreme price gouging as well. I wouldn't call these people again if they were the last on earth!

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