Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Custom Roofing by James Ghawaly, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGeorge S

    Date: 06/27/2025

    5 stars
    After a hailstorm, we contacted ***** and he was so much help. ***** and his team did a first-class job. ***** himself was on the job site the entire time, making sure the job was done right. His workers were friendly and very hard workers. They did a great job on the clean-up. I would call ***** if I needed a new Roof again.
  • Review fromKathy N

    Date: 09/28/2023

    5 stars
    My husband and I are so pleased with James Ghawaly, LLC with Custom Roofing. We have a large two story home with a high pitch roof. Our roof was completed in a day and a half. The preparation prior to the job was excellent. They protected our landscaping and our large deck and patio furniture. The cleanup afterwards was just as excellent. His workers made many passes to insure there were no roofing nails in our yard. Then, they moved the furniture back to its original space. The roof is just what we wanted. We were pleased that we were given homes in our area to view before we made the decision to change colors.
    We appreciate Mr Ghawaly's patience in answering all our questions prior to starting, during the job, and after it was completed. We would highly recommend this company.
  • Review fromRobert W

    Date: 06/15/2023

    5 stars
    Custom Roofing went above and beyond to provide me with a new roof, that is better than the original, and that will last for many years. They did the whole job, including cleanup, for my big house, in a single day!
  • Review fromGinger M

    Date: 10/01/2022

    5 stars
    All I can say is WOW! ***** and his crew replaced our roof yesterday and did an amazing job. The whole experience was excellent from beginning to end. ***** answered all our questions in a timely manner, was easy to work with and very helpful when it came to selecting a color to match our home. You could not ask for a better company to work with. I would have given ***** and his employees 10 stars if that option was available.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.