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Business Profile

Auto Repairs

Fastint Mobile Alternative

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/25/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On march 17th I paid fast INT 7,000 to begin to re paint my 1996 240sx we agreed on a price of 10,000 which was later raised too 14,000 a few months later I identified issues I had with the work done and was assured it would be corrected however it never was I was left with a sub par result, they have made no effort to right this by any means they’ve also damaged the door cards of the vehicle and refuse to reimburse me for it

    Customer Answer

    Date: 11/14/2023

    At this time, I have been contacted directly by Fastint Mobile Alternative regarding complaint ID 20778128, however my complaint has NOT been resolved because:


    Fastint has offered to correct or touch up some areas of the paint job when it requires a lot more than a touch up I’ve had and estimate giving my another body shop on what is required to correct it and it is 18,000 in damages. Additionally fastint has added stipulations that are difficult for me to me and has refused to work on the vehicle until the stipulations are met, they’ve asked me it get the vehicle running and driving, ( when they have parts of the car that prevent it I.e. fuel pump kit and battery) also requested me to have all glassed removed at my expense when this was never apart of the original agreement 



    In order for the BBB to appropriately process your response, you MUST answer the question above.



    Sincerely,



    ******* *******

Fastint Mobile Alternative is NOT a BBB Accredited Business.

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