Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Lucky Rogers Express Car Care

Reviews

Customer Review Ratings

4/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTim B

    Date: 07/31/2023

    4 stars
    So I follow the direction from the previous concerns. I called Luckys auto at 7:40 am stating to speak with ******. The associate states he's not there. I go on to explain that I wanted an alignment and was referred to talk to ******. He then ask preliminary questions, name, etc. He comes back with the same statement from my previous inquiry on Fri 7/28. that the earliest for my service is Thurs 8/24. ****, your msg didn't get to your associates desk as you stated. The associate did state in a friendly manner that if I needed earlier service to go somewhere else. Auto repair facilities are like accountants, most are good, it just depends on where they put your numbers . I tries to keep a good rapport with one service center instead of multiples. That didn't work!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.