We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Heating and Air Conditioning

Dean’s A/C, Heating, Electrical , & Plumbing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My contractor hired you to do some work after my home sustained damage due to a house fire which occurred August 20, 2022 in ************, **. My contractor's name was ***************************** and he passed away last year in September. Things with my home have gone downhill since then. However, my home isn't complete and there are some electrical and plumbing issues that need to be fixed. I wasn't aware of these issues until June 11, 2024 when I had the house inspected. The inspector gave me a list of things which need to be corrected before I can move in. That list is as follows: (missing required receptacles near the kitchen counters, the half wall in the kitchen, and the island, incorrect breaker types for some circuits, and there's no electric dryer circuit. The water heater was installed indoors rather than outdoors). I've already paid someone else to have the water heater moved outdoors. I still need to pay someone to correct the other mistakes which means my sheet rock and floors have to be cut through then repaired after the electrical issues are corrected which I'll also have to pay for. I have sent emails and I have called several times and gotten no response. I'm unable to leave a voicemail because the voicemail box is full. Are you willing to help with the cost of getting these things corrected, repaired, and possibly reimburse me for what I've paid so far to correct the issues? I need to be able to move in before August 20, 2024. Thanks in advance.

Dean’s A/C, Heating, Electrical , & Plumbing is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.