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Business Profile

Pawnbroker

Pawn Depot of LaPlace

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pawnbroker.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I notified this business that my elderly father who buried his his wife of 65 years only 2 months ago was headed that way to let them appraise some jewelry. He also suffers from BiPolar and currently is manic and I urged the personnel at the store to not allow him to **** anything.Well they knowingly allowed my dad to sell a piece of sentimental ******** of my mother's collection. I would not be surprised if they had sold him a firearm since he does want one to protect himself.These people running this **** shop are not ethical people and can't be trusted. It really is a shame that they would take advantage of an elderly, mentally ill and grieving man especially after I called them and asked them not to allow him to **** ANYTHING>

    Business Response

    Date: 06/18/2024

     We can not block able adults from conducting transactions without verifying court orders or physical identification information.

Pawn Depot of LaPlace is NOT a BBB Accredited Business.

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