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Business Profile

Carpet and Rug Cleaners

Tres Bon Carpet and Upholstery Cleaners

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rug Cleaners.

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1

Average of 1 Customer Review

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Review Details

  • Alice M

    Date: 05/06/2025

    I hired Tres Bon Carpet and Upholstery Cleaners to come to my home for a simple job...clean 3 rooms of carpeting upstairs and stretch one room. This job should have taken 2-3 hours per the owner *****. The "technician" he sent was here for almost 6 hours. At one point I walked in the kitchen and he was standing there playing on his phone. His machine, which he placed at the bottom of my stairs, leaked the entire time and warped my downstairs flooring. By the time I noticed it and ran upstairs to let him know (to which he replied "oh wow that shouldn't happen), the damage was done. The problem...they discontinued the flooring. It cannot be repaired without changing out the entire downstairs. One month later I have gotten 4 different stories from ***** the owner. He found some on Ebay...He found some in a warehouse in *******...he found a flooring installer that can "piece it together"...he found a similar product but not an exact match (as if)...and finally today he said just make an insurance claim.. Or make a claim with the flooring company, as it is "faulty flooring" and it is not negligence on his part. Oh and he also charged me for the job...and never stretched the carpeting. I had to call them back for that. As as a realtor, I have recommended this company to my clients for 18 years. This is a PSA, beware. Do NOT use this company unless you are willing to risk damage that you will be responsible for.

Tres Bon Carpet and Upholstery Cleaners is NOT a BBB Accredited Business.

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