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Business Profile

Dance Instruction

Dance Dynamics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dance Instruction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/14/2024

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** **** is the owner of this dance studio. She's extremely disrespectful towards parents & the children that are spending funds to support this business. Not only does she use profanity with dance parents, she displays outrage behavior in front of children & does not like to communicate. Very superior within her behavior & close minded on other's perspectives. ***** ***** is being prohibited to perform for her recital in which the costumes were paid for. The owner at her own accord is removing the child from the dance program and recital due to a verbal dispute between the dance instructor and parent. The dance instructor continuously yelled profanity, screaming, & displaying outrage behavior in front of parents, children, & of all, ***** *****. The dance instructor displayed extremely, unprofessional behavior & proceeded as she threatened to the cops in which they did arrive. Law enforcement never approached the parent though the owner claims the parent displayed physical aggression. ***** ***** is distraught & heartbroken to have witness such tragedy by someone we trusted for 3 years. ***** is wondering why she can't perform in her dance recital & see her dance mates. Can someone explain the emotional impact this has on my child besides saying she's "loved"? - My daughter & myself will receive justice for the way we've been treated by this business. Thank you, ****** *****

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