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Business Profile

Plumber

Ken Guidry Plumbing & Heating LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Ken Guidry Plumbing & Heating LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Guidry Plumbing & Heating LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/12/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired Ken Guidry Plumbing in August of 2022 to connect the plumbing in a house that I was moving. I paid $2000 in cash up front to secure his service. My house was moved on December 1, 2022 to the next lot over. I called and let Ken know that the home had been moved and to ask when they would be out to connect the plumbing. The response I received was, "OK I will get you setup." I contacted him again on 12/6, 12/9, 12/16, & 12/27. The only response I received was, "Can you call back later." My family and I are currently living in our home with no running water and his response is, "Can you call back later." We are only asking that you honor your commitments.

    Ken Guidry Plumbing & Heating LLC is NOT a BBB Accredited Business.

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