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Business Profile

Delivery Service

Global express logistic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/28/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a box of clothing through a company. If that company is legit that remains unknown. This shipping company held my package hostage since 11-24-2023. I have spent a total of over $1,000 to try to receive this package and they continue to ask for more money. I have received no valid tracking number. What they provide only shows on their website which shows limited information. All payments were asked for through zelle and paypal friends and family which have no buyer protections. Company had to stamp all receipts saying I would be refunded upon delivery. They ran out of stamps and then added another $200 for late fees even though they were at fault for not having the stamps.

  • Initial Complaint

    Date:08/05/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I tried purchasing a bird and the breeder transferred the bird to this company. This company was being very nasty and rude when I had requested legitimacy they denied showing us any proof. The rep told me I cannot tell me how to do his job when I mentioned he wasn’t being polite and told me he will see me in court. They asked for 400 bucks via wire or Zelle. The breeder was a scam in itself and barely spoke English as well as the people in this company I lost out on 375 dollars

Global express logistic is NOT a BBB Accredited Business.

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