We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Nails

Signature Nails and Beauty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nails.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • LaToya A

    Date: 05/28/2024

    Unprofessional, unlicensed staff. I have visited in the past with minor-serious issues (usually uneven nails, poor acrylic application leading to nail chipping & nail fungus from reused tools). Visited 2-hrs prior to closing for a pedicure & acrylic refill only to be told to come back the next day for refill. After arriving in the AM, I was told the young man (Jimmy) I had an appointment with was not taking any more appointments & that his father was available so I was placed with him. That was going well until he got up & went to do another customer's nails. He began removing acrylic nails from a young adult female's hands & then proceeded to file them as though I was never there. I went to speak with the receptionist at the front desk about the matter & questioned why they would assume this was appropriate? She responded that his wife didn't know how to do nails so he was helping her that he would get back to me. I told her that in the mall nor other businesses (even there), no one else got up & left their customers to help her so why do they think that it's ok to have me wait as if it's ok? The customer could wait just like I had to wait my turn for someone to become available. All she would say was yes ma'am. I went back to my seat. When "Johnny" (I think that's his name) returned, I had to request that he go wash his hands. He laughed, washed his hands, came back & said square round. I responded No, square square. This is an issue we had before where he ruined a new set of nails & his son had to remove them & redo them all over. Today, he ruined 2 nails filing them narrow into coffin shape. This was a refill from the new set. He got upset, walked around the room & back towards me speaking loud in a foreign language & motion the cutting of the throat several times. He turned off the lamp & told them he refused to do my nails. They all refused to do my nails. The owner(Kay) was called & she did nothing. Beware - don't spend your money there. No one deserves that.

Signature Nails and Beauty is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.