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Business Profile

Bank

J.P. Morgan Chase

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kenneth G

    Date: 09/13/2024

    Chase Bank put a negative report on my credit bureaus due to their mistake and now im suffering with a low score down 170 points from 803 to 630. They received a damage check from my insurance company then didnt apply to the car damage and sent the check back to the insurance company and then put the amount on my credit reports. *** had 3 loans paid perfect with these people and never missed a payment!! THIS IS OUTRAGEOUS. This amount was not even for a payment it was for a cracked glass that the insurance company paid them for but rather than taking that damage check they received,they returned it instead of applying to the cracked sunroof on my lease turn in vehicle. SUCH TERRIBLE BUSINESS. Not even A PHONE CALL to let me know. I CALLED and immediately paid the damage myself instead of them having to wait for the insurance check to now go back to them again. BUT IM THE ONE SUFFERING FOR THEIR MISHANDLING IT!!

J.P. Morgan Chase is NOT a BBB Accredited Business.

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