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Business Profile

Barbers

Bulls and Bears Parlor

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/23/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner of this business, **** *******, who has cut my hair for the past two years, recently began cutting my hair in a way that was horrifying. She was not focusing on what I requested and began to cut it so short that I almost cried, as I love my hair and this is why I am willing to spend $100 per hair cut. I attempted to leave multiple times and was literally HELD HOSTAGE, as I could not work the elevator from the third floor of her building. She would not let me leave, and continued making my hair look worse and worse. In my opinion she was taking this all as a joke. After maybe 20 minutes of what felt like being assaulted, I finally found a dark stairwell and felt my way down to the ground floor exit. As you can see in the photo I immediately went home and shaved my head, as I had been telling this woman I was planning to do, so to please let me ******** upset as I was, I was ENRAGED a few days later to find that she had ran an old credit card number that was kept on file (card was cancelled in November of last year), attempting to charge me for this awful experience. Furthermore, ******** has resolved to honor this fraudulent transaction. If I had known this woman, her name is **** *******, was going to have the nerve to CHARGE ME FOR HOLDING ME HOSTAGE, I would have immediately gone to the police.

    Business Response

    Date: 06/25/2025

    Please see attached response

Bulls and Bears Parlor is NOT a BBB Accredited Business.

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