Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Major Appliance Services

Ace Appliances Repairs & Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Information and Alerts

BBB RatingNot Rated

Reasons for rating

  • The business's BBB file information is being reviewed and/or updated.

Alert Details

This business has 2 alerts.

Pattern of Complaints

This company has a pattern of complaints concerning taking fees upfront for appliance repair and not returning to complete the repair. BBB contacted this company in writing on July 9 and July 23rd to notify them of the pattern of complaints. BBB offered to virtually meet with them to discuss the pattern and help them determine how they could eliminate the pattern. As of August 7, 2020, the company has not responded to BBB.

Alert

This company is not located at the address that is is the file. BBB has recieved correspondence and proper documentation from the property owner that the owner of Ace Appliances, Alvin Birotte, had been evicted from the address that BBB previoulsy had for the company. The mail for the Downman Road address is being returned by the United States Postal Service as Not Delivearble as Addressed Unable to Forward. If you have a complaint against the company you will need to contact the Louisiana Attorney General's Office at 1-800-351-4889.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.