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Business Profile

Major Appliance Services

Home Tech

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/06/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On7/21/24 ,I called home tech to help me with my Viking hood because the ventilation is not working. He came and diagnose as it needs a part, that he promise will be here after a week, He asked me to pay him $300 in cash, so I gave the cash pandesal tha date came, he did not show up. I keep on calling and texting him, he always promise he will come until now 8/06/24 I did not hear from him. I just want my money back.Thank you.

  • Initial Complaint

    Date:08/31/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My warranty company made 4 appointments for Home tech to come to my home and recharge my AC and no one from Home tech showed up or called and every time we have the warranty company reach out to Home tech they say they are out of Freon and they say it will come in on certain a date and thats why we keep rescheduling based on Home tech stating it will be in but again when the day of the appointment arrives they dont show up or call and I keep taking off work between 11:00-3:00 on those days and in the evening its almost 80 degrees and takes all night to get back down. I have a 3 week old baby and had to buy a portable AC unit for the bedroom so he can be comfortable. Home tech does not communicate with the customers at all and they dont not answer the phone when you try and call them.

Home Tech is NOT a BBB Accredited Business.

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