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Business Profile

Real Estate Rentals

Mayfair Apartment Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Rentals.

Complaints

This profile includes complaints for Mayfair Apartment Homes's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mayfair Apartment Homes has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/05/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted them about availability and was reached back by *************************************** by phone and text. She said the $500 deposit was kept after 72 hours and I told her no way! Its all in text and I have a feeling shes been doing this to people for a long time. I called the office to let the acting manager know *********************************. He wasnt in the office, so I reached him by text. I asked him to contact me in regards to a current employee and explained some. His reply was contact the office, which I replied I did and how else would I get his email. He hasnt gotten back to me as of yet. I also put a ****** review on the website informing people with the screenshot of her saying she was keeping the deposit after 72hours.

      Customer Answer

      Date: 04/26/2023

      [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      At this time, I have not been contacted by Mayfair Apartment Homes regarding complaint ID ********.

      Regards,

      ***************************

    Mayfair Apartment Homes is NOT a BBB Accredited Business.

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