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Business Profile

Tire Dealers

Ezze Tire Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/28/2022

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    11/16/22 I took my tires to be installed at ezze tire shop on ******** I purchased these tire used at another tire shop earlier that day 11/16/22 witch paid 180$. As they started to install the tire it takes more then an hour to install one tire. Finally they get the tire on so I decided to come back the next day for the other tire because it took them so long. So they install the tire took some time but not as long. Fast forward the next day I purchased 2 more used tire for the front Bought them back to ezze tire shop for them to install this time the tire was too small. so I went back to the tire shop I purchased the used tires from they tried to install but they faced the same problem so the switch out the tire for the right size up putting the tires on I noticed my rear tire they was install by ezze tire shop was leaking air from the side. I ask the person working on my other tire to check out the rear tires also. What he found was very dangerous witch I have photos. They chip away rubber on the tire trying to use the martial thats used to plug a tire to fix whatever damage they caused to the tires buy forcing the tire on the rim. Took it back to ezze tire shop and basically denying any wrong doing but also blaming the tire shop who found the problem. They acknowledged that it took a long time to put the tire on but not damaging the tire. Honestly I just want the money I paid for the used tires they damage.

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