We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Colleges and Universities

Louisiana Tech University

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Colleges and Universities.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is my first semester ever attending Louisiana tech university and so far i have not been having a good experience. I have submitted everything i needed to do on my end back in April when i first was accepted. it is now June and still my issues have not been resolved. I am unable to enroll in my fall classes due to a new system being implemented it’s been over a month since i got advised ive been to IT support as well last month trying to get access to workday still no resolution and school starts June 4th which is Tuesday. Also my fasfa has not been completed due to the new system implemented my transcripts hasn’t been provided to fasfa by admissions i called fasfa last month and was informed not to worry and that they should be transferring the information over soon due to the new system. Again school starts Tuesday I’ve emailed fasfa twice no response. It’s frustrating because my classes were already dropped i had to add them back and now I’m afraid i will be forced to pay for classes out of pocket until la tech get there system together which i don’t think is fair at all to the students. I have been working overtime to be ahead and get everything taken care of before school starts so i don’t have these issues. I haven’t been in school for 2 years i transferred from another university and i must say as a transfer student it has been more difficult than it was my freshman year to transition into a new environment. There’s no reason a student should have to deal with the fallback of the university not having there systems together prior to the new semester starting. You guys knew you were implementing a new system all tech issues should’ve been addressed prior to releasing the new system in my opinion because it’s causing a lot of issues and nobody seems to know how to resolve any of my issues due to this system change.

Louisiana Tech University is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.