Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

The Rental Association, LLC

Reviews

This profile includes reviews for The Rental Association, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Rental Association, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDonald E

      Date: 07/25/2022

      1 star

      Donald E

      Date: 07/25/2022

      The Rental Association gave me the run around regarding a rental property. They took my application and were trying to place me in locations not suitable to my standards. They took a deposit from me and then later indicated that someone else had put a deposit before me. They basically did not want my business. Poor office help.

      The Rental Association, LLC

      Date: 08/29/2022

      Hey, Donald. We are sorry to hear that you were not satisfied with our services. Our policy is that we do not run an applicant's background/credit check until we have their deposit in hand. If your application is not approved, or if the property is rented to someone else first, we return your deposit. You were notified of this beforehand. You did still sign a lease with us and are set to move in on 9/1/22.

      Donald E

      Date: 08/29/2022

      I was under a lot of pressure regarding moving from my current location, and reacted impatiently to the Rental Association. Please accept my apology and know that I am satisfied today with my current position and move-in date. Thanks again for accepting my as a tenant with your rental property.

      The Rental Association, LLC

      Date: 08/30/2022

      Thank you, and we look forward to working with you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.