Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fire and Water Damage Restoration

Puro Clean of Shreveport

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire and Water Damage Restoration.

Reviews

Customer Review Ratings

5/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJessica V

    Date: 06/26/2024

    5 stars
    WOW IS ALL I CAN SAY! From the time Puroclean was recommended to me there was a family relationship built. It wasn’t a day that went by that Puroclean wasn’t calling me to check on things. When my insurance company refused to pay, Mr. Brad and Mr. James were on the phone advocating for me. Their knowledge of the insurance laws for Louisiana were so good, that they were able to directly let insurance know which law they were breaking. There were so many times where I cried because the insurance company and mortgage company fumbled the ball. However, each time Mr. Brad and Mr. James assured me that they would get the job done. My house caught fire November 26, 2023. It was hard on me and my three kids. Especially my son since it was his senior year. My only prayer was to be back home by the time my son graduated. May 4, 2024 almost 6 months later, we were home just in time for my son’s graduation on May 11 and Mother’s Day. This by far has been one of the most trying times in my life. I had to give all my problems to God and let him handle it. While I depended on my family and friends to get me through this trying time. My kids continued to lift my spirits and ensure me that we were going to make it through this trying time in our life. With the help of Puroclean everything that I prayed for came to fruition. I am so thankful to be back home and without the efforts of Puroclean, Mr. Brad and Mr. James I don’t think we would actually be back at home now. But with their efforts, dedication and support we are back home and happy.
  • Review fromIvory Y

    Date: 05/10/2024

    5 stars
    PuroClean met all my expectations and more. I highly recommend them for disaster clean-up, water damage and the like!
  • Review fromLinda S

    Date: 05/07/2024

    5 stars
    Very polite and professional team. Fast and friendly service. Explained every phase in detail.
  • Review fromCarol T

    Date: 11/06/2023

    5 stars
    This company did an awesome repair to my room that was damaged from a tree falling on my house! Excellent knowledge of their personnel who handled the repair. I would highly recommend this company to all who require damage repair.
  • Review fromLenard M

    Date: 04/14/2023

    5 stars
    Brad came on time as and gave a estimate on the damage to my home. We Sat up a appointment for his team to come out and they arrived on time also. Puroclean did a great job
  • Review fromGreg M

    Date: 01/18/2023

    5 stars
    Brad and the PuroClean team in Shreveport are my go-to recovery experts! Friendly, hard working and 100% effective! Greg
  • Review fromSarah W

    Date: 10/14/2022

    5 stars
    Professional, honest, and trustworthy. I would highly recommend them to anyone needing these services.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.