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Business Profile

Floor Installation

Al's Flooring Construction & More

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floor Installation.

Complaints

This profile includes complaints for Al's Flooring Construction & More's headquarters and its corporate-owned locations. To view all corporate locations, see

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Al's Flooring Construction & More has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      - Dates of transactions:
      June 9, 2023 – I reached out to ******* ****** about two projects; a patio replacement at my property in Shreveport and a deck extension at my mom's property in Keithville.
      June 23, 2023 – First payment/transaction
      October 16, 2023 – Last payment/transaction

      - Total Amount paid - $11,270

      - Break down of payments:
      Patio Project - $3,520
      Deck project - $7,750

      $8,000 paid 6/23/23
      $500 paid 6/30/23
      $520 paid 7/25/23
      $1,000 paid 9/25/23
      $500 paid 9/29/23
      $500 paid 10/9/23
      $250 paid 10/16/23


      There were two separate projects I paid ******* to complete; A screened in patio replacement and my property located in Shreveport, LA and a deck rebuild/extension at my mom’s property located in Keithville, LA. Both properties are located within Caddo Parish.

      He did not finish either of the two projects. He did a very unprofessional job on the unfinished “patio” in Shreveport and completely abandoned the deck project in Keithville. Throughout the entire time he worked on these projects for me, he was very sloppy with his work, never showed up when he said he would, and made numerous decisions that made me question his professionalism. It looks like he used untreated wood, as the wood at both locations is already starting to rot and become warped. Other instances of his unprofessional-ism include: Building the patio over my only drain in the backyard, causing flooding at my property and adding to a $3.2k upgrade of my drainage system. He also did not fully seal the top of my patio. So since last July, I’ve been dealing with water leaking from it and seeping under my patio door, causing water to come inside.


      No refund has been offered and no work has been completed since 12/18/23.


      He hands out business cards and has his business advertised on the side of his personal red truck.

      Here’s a link to a GoFundMe of another Shreveport resident who was scammed by ******* ******. *****************************************************

    Al's Flooring Construction & More is NOT a BBB Accredited Business.

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