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Business Profile

Manufactured Home Transport

Budget Mobile Home Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Transport.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Budget was hired to move and set a single wide mobile home in July 2023. After several delays, the home was finally moved but is still sitting on the axles and has not been set and leveled. Budget still has the blocks the home was originally on. This has held up all progress to being able to reside in the home.

    Business Response

    Date: 12/14/2023

    In July of 2023, no home was moved for a customer by this name according to our records.  If they can provide an address or a copy of the contract, we may be able to respond to this complaint.  But at this time, we will need more information.

    Customer Answer

    Date: 12/25/2023

    I responded the day the previous email was sent. 

    Communication with Budget began in July. After multiple delays, the mobile home was not actually moved until 8/25/23. It was moved from General Payton Blvd. in Shreveport to Windy Pines in Keachi. It is still sitting on axles blocking most of the driveway into the property. 

  • Initial Complaint

    Date:06/13/2023

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company told me they would move my mobile home. They asked for all of the money up front, then they would not answer any of my calls or texts. He finally did move the mobile home (a week after they said it would be moved) but left it on the axles, then after a couple of weeks (and the company not answering any calls) he finally came back and put the house on blocks, but he did not tie the house down. So now I have a mobile home just sitting on blocks with nothing to hold it down (It's been a month now and they will not answer the phone). I'm not sure how this company is still in business. This is the worst service I have ever received. I cannot believe that a business will not answer the phone or finish a job they have been paid to do. They take your money and then don't want to do the work.

    Business Response

    Date: 07/08/2023

    This home has been moved and set. Due to all of the bad weather in the recent weeks, we have been unable to get the home anchored. That is all that is left. The customer is aware that as soon as it dries up enough to get our vehicles back on her property the home will be anchored. We have done everything we have said we would do. 

    Business Response

    Date: 07/13/2023

    The home has been anchored and is 100% complete.

Budget Mobile Home Movers is NOT a BBB Accredited Business.

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