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Business Profile

Payroll Services

Automatic Payroll Systems, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payroll Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for an APS payroll demo through a LinkedIn ad in April. I had multiple calls with one of their coordinators who then scheduled me for a demo with ********" at APS Payroll. After ******* moved our demo once, he reached out and said that he actually didn't think that our companies would be a good fit and that he thought we should cancel the demo. He said that if we did cancel the demo that he'd "still be happy to fulfill the LinkedIn ad reward". Given this information, I agreed to cancel the demo. After that, he stopped responding and didn't text me again until I texted today inquiring where the ad reward was. He at this time said he actually couldn't supply the reward, which is contrary to what he had offered and what he said earlier. This was misleading and deceptive marketing and the company promised and then withdrew their offer.

Automatic Payroll Systems, Inc. is NOT a BBB Accredited Business.

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