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Business Profile

Plumbing Renovation

John M Giglio Plumbing & Contracting

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for John M Giglio Plumbing & Contracting's headquarters and its corporate-owned locations. To view all corporate locations, see

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John M Giglio Plumbing & Contracting has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/17/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We hired the company to repair gas line plumbing. The people came after trying to get them to show up finally. They came 3 times for no more than a few hours each time. Then they did some work, and after they tried to say we had to tear out a wall to fix the issue we said no and sent them back. They sent an invoice for $5,524.70.
      After hiring another plumbing company to come finish the job, we were told that what had been done needs to be redone all over again as it is not up to code. Giglio used a flex tube piping under the house and did not ground it which the new plumber said can cause fire in the event of a lightning strike or something. The new company will charge $2900 to completely redo and finish with correct gas line and restore gas to the heater and stove in one day. I am not okay with unacceptable work being done by a licensed plumbing company that could cause harm while also costing an insane amount. The invoice shows as follows: Materials-$1300.70
      Labor-$3824
      Equipment-$400

    John M Giglio Plumbing & Contracting is NOT a BBB Accredited Business.

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