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Business Profile

Remodel Contractors

Hi-End Finishers, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

This profile includes complaints for Hi-End Finishers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hi-End Finishers, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/10/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Mr. **** was hired March of 2022 and contracted in April of 2022 to reconstruct my master bathroom walk in shower and adjacent closet. He received $500 for destruction and haul of debris. Which he was prompt to do. After receiving funds from insurance Mr. **** was paid an additional $2500 for materials and start of reconstruction. That's when the problems began Mr. **** would be a no call no show. The few material he did provide were scraps from other projects. He absolutely refused to provide me with receipts after a million promises to do so. Every wk since has been a hassle when he would show up it was only for appx 30-45 mins with nothing ever being completed as promised. Lastly he sent me $229 for a shower door he stated he bought but would never provide. I'm left to pay somebody else to correct all the things he's left undone nothing is painted nor well put together. After almost a year I'm highly concerning small claims court in hopes that no one else has to endure what I have. He also promised to reimburse me what I'd paid him several times due to he not completely the work as well as paying my new premiums since my prior insurance company cancelled me due to him not providing receipts. I would not recommend anyone use Mr. **** services very much a scam!!

    Hi-End Finishers, LLC is NOT a BBB Accredited Business.

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