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Business Profile

Home Builders

Cutting Edge Homes, Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Cutting Edge Homes, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cutting Edge Homes, Inc has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/13/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We retained Cutting Edge to manage the construcion of a custom built house in ********. The company has not completed the work and they owe sub-contractors hundreds of thousands of dollars that they have collected. The sub-contractors are due funds on invoices that are months in arrears. The company refueses to answer the phone, return calls or texts. The owner is a bold liar who has fooled many other customers. I cannot believe that he has not had pror complaints to the BBB. Sadly, I underatnd that he is affiliated with the Better Business Bureau, causing a tremendous conflict of interest.

      Customer Answer

      Date: 09/24/2023

      After repeated attempts, we heard from the owner. He denies the majority of the complaints and thinks that this type of behavior is common in the construction industry. We have agreed to move forward and allow the company to rectify the issues raised in the complaint. In our opinion, the root cause of this issue was gross mismanagement of the company. Many subcontractors have not been paid for work completed months ago. The owner is of the belief that he will have his financial situation solved soon. We will see.

      Business Response

      Date: 11/21/2023

      Cutting Edge Homes and **************** resolved any outstanding issues. **************** would like to withdraw. How does that happen?

    Cutting Edge Homes, Inc is BBB Accredited.

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