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Business Profile

New Car Dealers

Lundgren Honda

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromEvan J

    Date: 11/25/2024

    1 star
    Continued harassment and phone calls from employees cell phones. Extremely unprofessional and clearly dont care about their customers, only the sales bonus
  • Review fromRichard M

    Date: 03/13/2024

    1 star

    Richard M

    Date: 03/13/2024

    I have a very long story that sadly exceeds the character limit so I have to post a shortened version but this is exactly why people hate car salesman they treat you like nothing more than a wallet they can **** money from.Test drove car Oct 2022 Car had issues (I think transmission)Told them to fix and I would buy Was assured it was fixed 2 days later Bought the car (stupidly)early november 2022 Same issue arises like a week later Proceed to spend 3 months of car either being repaired or parked out front waiting on service but overall undrivable and spitting an error on the dashboard saying "transmission fault seek service"Whenever I get it back the issue persists despite them saying they fixed it After 3 months of this game they tell me I have to wait 8 months for a traction control module and should just trade it in (they want to take the lemon back because they don't want to replace the transmission despite it clearly being under warranty at least my thoughts)they sold me a lemon and instead of taking responsibility and apologizing they pressure me to trade it in for a more expensive car and make me pay the difference (probably to avoid admitting they sold me a lemon) 2/3/2023 The second car also has an issue that shows up after about a month I'm told the test they performed was green and showed no issues I should just buy a new gas cap This works for a few months of check engine light turning off and on every few days but I bring it back when issue persists Conveniently out of warranty now so it's gonna cost an arm and a leg that my brokeness cannot afford **************** says because I brought the car in during warranty about this error code even though it is past warranty they should cover it, the mechanic department in the same building says **** Leave and put scathing review online as I am furious and refuse to ever go back.I would issue a report to resolve a problem with them but I don't think there's anything I can do at this point.

    Lundgren Honda

    Date: 03/15/2024

    Customer purchased this car 2 years ago with over 100k miles. We have assisted the customer with any issues to this point. The last time we addressed a check engine light was 10 months and ***** miles prior to the most recent visit. Vehicle is out of any warranty period.

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