We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auctioneer

Kaminski Auctions
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Kaminski Auctions's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Kaminski Auctions has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/28/2022

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I won a 2-piece lot on 10-23-20 and delivery shipping through the Houses in-house shipper *******************. On 11-23-20 only one item was delivered, and I subsequently spoke with ********************* at Kaminski on 11-30-20, where he noted that yes, they still had my item in the auctions staging area. After which he assured me they would send it to their warehouse for shipping out on the next available truck. Following-up in an email on 01-25-21 I didnt receive any response, so I sent another on 02-01-21, getting a reply back from ******************************* on 02-02-21 asking for a photo. When I sent it and didnt receive any response I reached out again on 02-09-21 when he responded that they did have it and would sent it out as soon as someone was available. When I did not hear anything in the following months, I emailed ****** again on 04-21-21. After no answer I called and spoke on 04-26-21, where he informed me it was on a truck with other lots, but because it was so far at the front it could not be reached. The only path forward was to wait until the other items were removed, so it cold be accessed. He was not able to provide a timeline.I have called ******************* approximately every 40 days since, most recently on 12-06-22, with that and most calls going directly to voicemail. I've spoke with Frank Kaminski once in July 2022, receiving the same response as before, that the desk was still in the back of a truck. While I believe it is indeed possible for this to be the case 2 years later, I feel little to no effort has been made to retrieve it.

      Customer Answer

      Date: 01/08/2023

      I have not heard from the business in response to my complaint.

      Business Response

      Date: 01/30/2023

      Mr. Kaminski and ******************************* have been in touch with this customer multiple times. WEedo not have the other desk he purchased.  He purchased a lot of two desks.  One was not available.or never existed. We have offered to give him a full refund for the ******** he did not receive plus shipping expenses and have not heard back from this gentleman.   

    Kaminski Auctions is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.