Reviews

Review Details

• Review fromRebecca D

  Date: 12/31/2023

  1 star
  I won a lot back in April it is now the end of December. I have not received a product or a refund of my money. The man Al that owns the auction house I won from has lied from the start. They say they have tried to help the process of this being solved and it never was. Now I am just out the money. If they did this to people often then Im sure they are making a lot of extra money.

• Review fromMichael H

  Date: 10/23/2023

  1 star

  Michael H

  Date: 10/23/2023

  I am absolutely livid and frustrated with AuctionZip(Invaluable) and **** Auctions. I placed a bid on AuctionZip (Invaluable) which is one of the online platforms **** uses for their auctions. I was approved and placed a bid on an item over a week and a half prior to the auction. During the auction, my bid was passed over and unable to bid live via AuctionZip. I had the high/winning bid by $150 compared to the person who ended up winning the auction using LiveAuctioneers as their platform. I confirmed this with the live feed of the auction on ******** as well as talking directly to the owners of ****. If a platform is deemed to not work, why are they using this platform???? I have been looking for this very specific item that came up for auction for more than 4 years and was willing to pay good money for it. I rightfully should have won but neither **** or AuctionZip (Invaluable) can or will do anything for me. I am left out to dry for something I should have rightfully won. I sold items that I can no longer get back to ensure I had the money for this specific lot. I passed over other lots in the auction to ensure I was able to keep bidding on the specific lot. I am furious with **** and AuctionZip (Invaluable) for this injustice. I have screenshots and video proving that I was the high bidder and should have won. But the owner of **** said theres nothing he can do for me. Its safe to say they have lost my business. I understand that this is not all ***** fault, as AuctionZip was the main point of failure, but the fact that they use this platform will continue to use it is absolutely wrong. I have witnessed many auction houses stop live bidding to ensure their online platforms are synched and working correctly, however this was clearly not done with ****. An absolute embarrassment of an auction house!
  

  Auction Holdings

  Date: 10/31/2023

  Hi *******,

  We are sorry to hear you had a negative experience bidding on AuctionZip. We've created a case (#********) and will reach out to you directly via email to address your concerns. Please keep an eye out. We look forward to assisting you further.

  Kind regards,

  AuctionZip Customer Care

• Review fromKevin S

  Date: 07/18/2023

  1 star
  They sell fake art. Also, I won a piece during their online auction. The auction house would not release it to **** They kept my money and kept the piece! Invaluable has no customer service. They are unethical. They will sell items knowing they are fake. Total scam.

• Review fromDonna P

  Date: 03/26/2023

  1 star
  Paid for my items and received nothing. Auction house wont respond and AuctionZip platform will not respond either. Now I cant get into AuctionZip at all.

• Review fromScott H

  Date: 09/16/2022

  1 star
  Worse online experience ever. Paid for goods. Items not delivered. Items found on another site so sale. Invaluable will do nothing except contact the seller. I'm out $1.5k. Seller makes money and continues on selling Invaluable makes money. I get get screwed.Great platform for fraud.