We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Computer Hardware

GoTo Technologies USA, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(866) 890-8931

About

Important information

Overview

GoTo Technologies USA, LLC

333 Summer St Fl 5

Boston, MA 02210-1702

Get DirectionsView Service Area

BBB Accredited Since: 6/8/2009

Years in Business: 21

BBB Accreditation & Rating

GoTo Technologies USA, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
How are BBB ratings calculated?

About This Business

GoTo provides software solutions for business communication and IT support. The services include a cloud-based platform powered by artificial intelligence, optimizing communication processes and facilitating remote IT management. GoTo Connect is designed to manage communication with features catering to business needs, such as a fully equipped telephone system. For customer interaction, GoTo Connect CX offers a comprehensive suite of tools. The platform also includes solutions for contact centers utilizing AI for efficient management. For IT support, LogMeIn Resolve helps businesses manage devices and offer remote support with features for secure access and file sharing. The business provides services to commercial customers.

Business Details

Local BBB:
Better Business Bureau in Eastern MA, ME, RI & VT
BBB File Opened:
9/16/2005
Business Started:
8/1/2003
Business Incorporated:
8/3/2004
Type of Entity:
Corporation
Alternate Names:
GoTo
LogMeIn
Grasshopper Group
Related Businesses:
GetGo Communications, LLC
Business Management:
Mr. Michael J. Donahue, Vice President
Mr. Michael Kohlsdorf, President/CEO
Ms. Lisa Maland, Manager
Number of Employees:
315

Additional Contact Information

Principal Contacts
Mr. Michael J. Donahue, Vice President
Customer Contacts
Ms. Lisa Maland, Manager
Additional Websites
Website 1
Social Media

Additional Information

Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Business Categories
Computer Hardware, Online Shopping

More Resources

BBB Reports On: Known Marketplace PracticesOverview of Ratings

Featured Content

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.