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Business Profile

Computer Software

Continuum

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Complaints

This profile includes complaints for Continuum's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Continuum has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Continuum

      99 High St Fl 31 Boston, MA 02110-2320

    • Continuum

      220 W Kensinger Dr Ste 300 Cranberry Twp, PA 16066-3429

    • Continuum

      777 N Eldridge Pkwy Ste 350 Houston, TX 77079-4425

    • Continuum

      1100 Old Dawson Village Rd E Ste 210 Dawsonville, GA 30534-3807

    • Continuum

      2121 Ponce de Leon Blvd Ste 445 Coral Gables, FL 33134-5221

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/14/2023

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is not providing the service that it is supposed to provide in a timely manner. I have contacted this company several times about different invoices that were not paid. I am always told that I need to wait weeks before the invoice can be paid. I am now currently waiting on an invoice to be paid that was sent on August 17th. Most of time when I call I cannot be helped at that moment. The employees never return my calls and constantly lie and say that they will. I have to call several times before anything can be done. I am never able to speak with a manager or anyone who can expedite solving my problems. The employees are very rude.

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