Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Reviews

Customer Review Ratings

1.63/5 stars

Average of 88 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRon M

    Date: 06/29/2023

    1 star

    Ron M

    Date: 06/29/2023

    Nope I got a $30 card from my post on nextdoor and judging from these posts they can have it back I am not using it

    Nift

    Date: 07/20/2023

    Hi ***,

    On behalf of all parties, Nift is deeply sorry to hear about your experience.

    Nift gift cards are a great way for people to try new products and services nationwidefrom wine, food delivery, and clothes, to local retailers, restaurants, spas, gyms, and more.

    Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email us at ************************************************************************* and well do our best to help.

    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.

    Best, 
    Team Nift
  • Review fromPaul H

    Date: 06/13/2023

    1 star

    Paul H

    Date: 06/13/2023

    Just from the NIFT responses below one can see that they are a bait and switch scam. Don't enter your email addresses, don't provide any personal information just delete any emails you receive from them.

    Nift

    Date: 06/15/2023

    Hi ****,

    On behalf of all parties, Nift is deeply sorry to hear about your experience.

    We have no record of you receiving a Nift card. Please feel free to reach out to our team via email at ************************************************************************* and we'll make sure to help you out.

    Nift takes privacy and security very seriously. We do not sell any data. People use Nift to try new products and services nationwide without paying full price. As part of this service, people opt-in to receive emails from Nift. If a person chooses a gift on the network, they may also opt-in for emails relating to that gift.

    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.

    Best,
    Team Nift
  • Review fromStephanie V

    Date: 06/13/2023

    1 star

    Stephanie V

    Date: 06/13/2023

    I am an owner of a company. Nift is sending our clients an email claiming we have given them a free gift card. We have never heard of Nift before and definitely haven't partnered with them. This is clearly a scam. We had to make an announcement to our clients to mark it as spam and not to click anything because we have never even heard of the company, so obviously we didn't offer gift cards through them. Don't let any of their responses to others or myself fool you. I own a company they are impersonating. We are a small business. They somehow got a client list through our booking website. I am in the process of having my lawyer send a cease and desist. If I could choose 0 stars, I would.

    Nift

    Date: 06/15/2023

    Hi *********,

    On behalf of all parties, Nift is deeply sorry to hear about your experience. 

    Our records show we touched based with you on June 13th, 2023 with confirmation of removal from the program along with additional details on the program. Our VP called you and left a voicemail as well to provide further context. 

    Nift takes privacy seriously and we do not have or maintain access to your client list. 

    If you have any questions, please reach out to our team via email at ************************************************************************

    Best,
    Team Nift
  • Review fromMichelle O

    Date: 06/12/2023

    1 star

    Michelle O

    Date: 06/12/2023

    Not a gift. Im to subscribe to something I dont want. Rip-off. Dont do it.

    Nift

    Date: 06/15/2023

    Hi ********,

    On behalf of all parties, Nift is deeply sorry to hear about your experience. 

    Nift gift cards are a great way for people to try new products and services nationwidefrom wine, food delivery, and clothes, to local retailers, restaurants, spas, gyms, and more.

    Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email ** at ************************************************************************* and well do our best to help.

    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.

    Best,

    Team Nift

  • Review fromEvan R

    Date: 06/11/2023

    1 star

    Evan R

    Date: 06/11/2023

    Scumbags! Classic bait and switch. Nothing but a headache and waste of time.

    Nift

    Date: 06/15/2023

    Hi ****,

    On behalf of all parties, Nift is deeply sorry to hear about your experience. 

    We have no record of you receiving a Nift card. Please feel free to reach out to our team via email at ************************************************************************* and we'll make sure to help you out.

    People get Nift cards as a thank you from one of our partners for making a purchase, upgrading their subscription or being a good customer. ********************** gift cards are a great way for people to try new products and services nationwide without paying full pricewine, food delivery, ****************. Nift gifts are often for one-time purchases that require no additional commitment. If youre unhappy with your options, you can always write in to our team.

    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.

    Best,
    Team Nift
  • Review fromJanet P

    Date: 06/09/2023

    1 star

    Janet P

    Date: 06/09/2023

    Bait and Switch started with a random gift certificate from a business I had dealt with. It was all down hill - the gifts require subscriptions, or awful choices. Then my email filled up with these gift certificates. Are these even legal?

    Nift

    Date: 06/15/2023

    Hi *****,

    On behalf of all parties, Nift is deeply sorry to hear about your experience. 

    Nift gift cards are a great way for people to try new products and services nationwidefrom wine, food delivery, and clothes, to local retailers, restaurants, spas, gyms, and more. 

    Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email ** at ************************************************************************* and well do our best to help.

    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.

    Best,
    Team Nift
  • Review fromMarjorie F

    Date: 06/09/2023

    1 star

    Marjorie F

    Date: 06/09/2023

    Well, damn! I thought this site was fair and decent! It is most definitely not! I got a $30 gift certificate from NextDoor. I googled the company and saw the number of complaints. But I wasnt clear as to why. Seemed like many didnt read the complete product info. Their products do require a financial commitment. Either in the form of S&H fees and/or subscription plans! And of course, now they have your email address!!! If they reach out to me and start sending spam. Ill report them to the BBB!!!

    Nift

    Date: 06/15/2023

    Hi ********,

    We apologize for the delay in this response and that we couldnt assist you in a timely manner regarding your inquiry. On behalf of all parties, Nift is deeply sorry to hear about your experience.

    Nift gift cards are a great way for people to try new products and services nationwidefrom wine, food delivery, and clothes, to local retailers, restaurants, spas, gyms, and more. 

    Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email ** at ************************************************************************* and well do our best to help.

    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.

    Best, 
    Team Nift
  • Review fromBri R

    Date: 06/01/2023

    1 star

    Bri R

    Date: 06/01/2023

    Bait & switch BS requiring you pay for a subscription. Avoid!

    Nift

    Date: 06/15/2023

    Hi ***,

    We apologize for the delay in this response and that we couldnt assist you in a timely manner regarding your inquiry. On behalf of all parties, Nift is deeply sorry to hear about your experience. 

    We have no record of you ever receiving a Nift card. Please feel free to reach out to our team at customer-************************************ and we'll make sure to help you out.

    People get Nift cards as a thank you from one of our partners for making a purchase, upgrading their subscription or being a good customer. ********************** gift cards are a great way for people to try new products and services nationwide without paying full pricewine, food delivery, ****************. Nift gifts are often for one-time purchases that require no additional commitment. If youre unhappy with your options, you can always write to our team and we'll do our best to help you out.

    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.

    Best,
    Team Nift
  • Review fromJacqueline J

    Date: 06/01/2023

    1 star

    Jacqueline J

    Date: 06/01/2023

    Straight up bait & switch. I canceled out of it when I saw its a subscription service, and sent email to spam folder. I better not get any more solicitations from them.

    Nift

    Date: 06/07/2023

    Hi **********,

    On behalf of all parties, Nift is deeply sorry to hear about your experience. People get Nift cards as a thank you from one of our partners for making a purchase, upgrading their subscription or being a great customer. 

    ********************** gift cards are a great way for people to try new products and services nationwidefrom wine, food delivery, and clothes, to local retailers, restaurants, spas, gyms, and more.

    Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. You can also review additional details of the business you have your gift options to. If youre unhappy with your options, you can always email ** at customer-************************************ and well do our best to help.

    We also made sure that you are unsubscribed and will not receive Nift gifts from us in the future.

    Best,

    Team Nift

  • Review fromTerry G

    Date: 05/29/2023

    1 star

    Terry G

    Date: 05/29/2023

    Same as others. NIFT offers nothing more than a bait and switch scheme being supported and propagated by the Nextdoor site. I even wrote a letter to *Nift" asking them to fix their issue which was that they denied me or refused me to use said coupon for a service of my choosing. The email address used is the one on their site that they instruct you to use. The email address is either fake, not monitored or dead as the email was rejected due to permanent error. The email used was help at gonift dot com. This is the email that was sent:
    Hello,
    I was supposedly given a $30 gift card from Nextdoor. I filled out the information asked for and I was given a small list of choices for a category of gifts. I chose "Fine Dining" because nothing else was even remotely suitable. Your site ignored my choice and I was given a choice between CBD gummies or an account with SiriusXM. Neither of these choices are either suitable or even remotely in the category of "Fine Dining" or any other type of dining. I understand that this can entirely be a scam to force people to be directed to things they don't want/need. If you have honest offerings for a dining establishment in my area, then please fulfill the gift card in the category requested. If this is simply a bait and switch I am not at all interested.
    No reply to this at all from NIFT and this is the email address they say to use on their website. They pretend to offer you choices, which apparently don't exist, and then try to force you to select subscription services that you don't need or want. It isn't a $30 gift card for anything. Just a way to capture an audience for a hard sell for services that are apparently hurting for business and hire a site like this to round up customers for them with false promises. As they are promoting this site and supporting them, Nextdoor loses any credibility of being an honest social media site. They got a star, they don't even deserve that. BBB needs to offer negative stars I guess.

    Nift

    Date: 05/31/2023

    Hi Terry,
    On behalf of all parties, Nift is deeply sorry to hear about your experience. People get Nift cards as a thank you from one of our partners for making a purchase, upgrading their subscription or being a great customer. 

    Nift's mission is to help great customers enjoy businesses that they may have never discovered.
    Categories and gift options presented are unique for each customer’s experience, and matched based on factors such as availability and the zip code entered. Our system shows that no categories were selected on your gift card.

    If you have any questions on using your Nift, or any other questions, you can always email us at [email protected] and we’ll do our best to help.


    Since 2015, over 20 million consumers have been thanked with and enjoyed Nift gift cards. It's our goal to make sure everyone who receives a card has a great experience.
    Thanks!

    Team Nift

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.