We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Grocery Store

Lord Jeff's Beef Place

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 7th I went to Lord ****'s to purchase a case of chicken leg quarters and requested that they be cut in half. Due to my visual disability I was under the impression that I got both the drum stick and thigh in bags. I also purchased an additional *********************************************************************** half as well (separated the leg from the thigh). I dropped the packages off to someone to have the chicken cleaned in order to be ready to be prepared and sold as a part of a dinner on Saturday August 10th. I received a voicemail on the 10th stating that there were only drum sticks in the bags and no thighs. I called the business on Saturday to explain this to them and they asked me to find my receipt to see what It says. My home maker did find the receipt and today August 12th my volunteer was reading the receipt and it only specifies meat without any description as to what the meat was. I called the business twice, the first time I was hung up on by ***** the meat manager and I spoke to the General Manager and he was stating I need to bring the product back. All I was asking was for them to adjust the difference in the price between leg quarters vs just drum sticks. Because that was an error on their part not mine. He was still adamant about retiring product, I don't know how they expected that to be possible as the drumsticks were sold on Saturday. The resolution I am seeking is to credit my card the difference between the cost of leg quarter cases vs drumsticks only. On the receipt it does indicate that I needed to pay $5 to have the leg quarters cut in half. I do have witnesses who can verify there were only drum sticks in the bags.

Lord Jeff's Beef Place is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.