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Business Profile

Physical Therapist

The Boston Center for Physical Therapy and Sports Medicine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Physical Therapist.

Complaints

This profile includes complaints for The Boston Center for Physical Therapy and Sports Medicine's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Boston Center for Physical Therapy and Sports Medicine has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/04/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This hospitals billing company persistently keeps billing me $369 for an appointment from 11/09/23. I have spoken to my health insurance and was told that it was for a denied claim and I am not responsible to pay anything for this. I have also reached my maximum out of pocket. My insurance company has informed the hospital of this already. I just received a new letter/**** from the hospital threatening to send it to collections on 11/25. So now they are threatening to report derogatory remarks to every credit agency for something I dont even owe. Ive been fighting this for too long Im exhausted.

      Customer Answer

      Date: 11/17/2024

      I have not heard from the business in response to my complaint. You also named an incorrect business in your message to me. Ive included a copy of the bill with information about the business.

    The Boston Center for Physical Therapy and Sports Medicine is NOT a BBB Accredited Business.

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