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Review fromPringle P
Date: 04/14/2025
5 starsPringle P
Date: 04/14/2025
I always use a moving crew to load/unload my truck when I move and I have for years, but this place is the best and easiest company I've ever worked with. Their rates are totally reasonable, even taking into account the fees associated with driving about an hour out to my location. I was most nervous about securing my unloading crew as I was ***** miles away from my unloading location at the time of making my reservation. I was aiming to meet the crew Monday afternoon to unload, but wasn't starting the trip until Friday afternoon. Lots of things could go wrong with that much distance, but ***** maintained such consistent and clear communication that it took such a weight off of me. I was even provided a number I could text over the weekend with transit updates so everyone could be in the know if I somehow wouldn't make it by Monday afternoon, and it was also a huge relief to know my moving crew was willing to work with me it worse came to worst and I missed my own reservation. Genuinely, I've never had such clear and personable communication with any moving crew I've ever used. The actual unloading crew arrived earlier than anticipated and gave me a courtesy call when they were nearing my location. My loading crew from Friday did an alright job, and I hit some nasty patches of road on my drive, but my unloading crew didn't seem the least bit daunted by the transit skewed mass of my belongings, and everything was knocked out within an hour. I'm fully unpacked and didn't find a single thing broken, cracked, or scratched. My couch was unfortunately too big for both the elevator and the stairwell, but they tried to get it up the stairs anyway before I told them I'll just have to chalk it up to a loss. They were incredibly kind and patient while being very quick and efficient, and they even backed my moving truck out of the alley and onto the busy main street for me before they left. When I move again these guys are gonna be my go-to, no question about it.
On It Movers
Date: 04/16/2025
Dear *******, it was an absolute pleasure working with you! Thank you for your kind feedback. Please do not hesitate to reach out whenever you might need help moving in the future. Sincerely, Sasha * the On It Movers Team.
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