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Business Profile

Car Window Tinting

Carsmatic Solutions, Inc..

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/20/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Around May 18th 2021 I had my car vinyl wrapped for $2500 by this company. They told me there was a 3 year warranty on the wrap. The bumper had begun to peel so the owner agreed to fix it under warranty. On August 21st for $1116 he rewrapped the back bumper, left fender, and left side mirror on my vehicle and also the front bumper under warranty. The wrap is already peeling and bubbling in every spot he rewrapped. I reached out to him as soon as a i noticed it looked bad. He refuses to fix my car under warranty and claims it is due to my negligence in washing the car. Not washing the wrap would not cause it to peel and bubble. It was not wrapped or cured correctly. He will not admit fault. After posting about my experience on ******** he texted me to argue about it and ended up calling me fat. A real legitimate business should not be operating the way this one does.

Carsmatic Solutions, Inc.. is NOT a BBB Accredited Business.

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