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Business Profile

General Contractor

Risk Takers, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/16/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Around 11/20/24 the following unfair or deceptive act occurred: Incomplete build of single-family residential house at ********************************** delivered. Several issues include: -Defective windows, doors, etc. that need to be repaired or replaced -Incorrect installation (e.g. backward washer/ dryer hookups, water line for refrigerator) ************ hookups for kitchen and dryer -Safety hazards such as plastic left on HVAC filter, missing stair rails in garage/ deck, no step outside of garage, shower caps left on smoke alarms, support wood beam in basement weathered, failing steps on porch/ deck, etc.) -Missing hardware (e.g. doorstops, towel holders, finishes on external faucets and fittings) customary to include in a house. Addition to violating Section 2 of Chapter 93A it violates the **************** Agreement dated 8/13/24. As a result of this unfair or deceptive act or practice, I suffered injury or loss of money as follows: -Water damage in basement and kitchen -Extensive house cleaning of the dust, dirt, trash, and construction debris -Inability to use defective windows, appliances, and other parts of the house -Rebuild of master bathroom shower -Inspector to review and correct HVAC installation -house settling/ sinking, affecting the hardwood floor, drywall and structural integrity of house -cracks in garage and basement due to incorrect setting of the concrete -roof repair -Additional contractor labor to correct remaining issues -out of pocket money to purchase missing hardware * Note: not a full list. Additional details in attachments. Thus I demand the following: -Reimburse me $18,337.50 now for expenses already incurred: ***** to purchase microwave oMaster bathroom contractor work oElectrician to run cable/ethernet line into house and update the voltage in kitchen outlet oContractor to seal pipes on roof and cover with shingles -For remaining Punch List items, written confirmation to reimburse me within 30 days of requesting payment.

    Customer Answer

    Date: 06/26/2025

    I have not heard from the business in response to my complaint either through BBB or directly. Several issues still remaining outstanding for 7 months and no plan to fix them. I have attempted contact the business as recently as yesterday, who said they would call me back yesterday after a follow up. That did not happen.

Risk Takers, LLC is NOT a BBB Accredited Business.

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