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Business Profile

Landscape Contractors

Giusto Landscaping, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/29/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Giusto Landscaping put in a walkway, patio and pool coping over the spring to summer of 2022. At the end of the project he wanted full payment of the project before I was able to view his work. I asked him to fix the walkway and move the walkway over to match the fence. He said he would have to come back to finish it the following week because he did not have the material. I also noticed that the hole he drilled for the deep end ladder did not match up with the cup in the ground. I was unable to install the deep end ladder because of this. I exchanged several text messages with him and he said he would come by and fix it. The summer went by and in the fall he texted me saying it will be a while. He never came back to fix it and I have sent a few more messages and he is not longer responding to My text messages.

    Customer Answer

    Date: 04/09/2023

    I have not heard from the business in response to my complaint.

    Business Response

    Date: 04/11/2023

    Giusto landscaping completed the work requested 

Giusto Landscaping, LLC is NOT a BBB Accredited Business.

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