Reviews
This profile includes reviews for Bath Remodel by Capital's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 62 Customer Reviews
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Review fromJennifer S
Date: 05/04/2025
5 starsJennifer S
Date: 05/04/2025
Jacuzzi Bath Remodel is ALL that it proclaims to be!! The two installers, ************** worked very hard and did awesome trouble shooting @ our rustic log home. EXCELLENT choice!!
Bath Remodel by Capital
Date: 05/06/2025
Thank you so much for your kind words! We're thrilled to hear that you're happy with your Jacuzzi Bath Remodel experience. ***** and Dakota will be delighted to know their hard work and problem-solving skills made such a positive impactespecially in your beautiful rustic log home! We truly appreciate your trust in us and are grateful you chose Jacuzzi Bath Remodel. Enjoy your new space!Review fromkenneth f
Date: 04/30/2025
5 starskenneth f
Date: 04/30/2025
both ****** and *** ******, professional , thoughtful. They took time to answer any and all questions. The cleanliness through out the entire job was exceptional. Thanks agin guys.Bath Remodel by Capital
Date: 05/01/2025
We love hearing this !
Thank you for sharing your experience
Review fromLonnie L
Date: 04/19/2025
5 starsLonnie L
Date: 04/19/2025
I could not have asked for a better crew to do the install. In their pre demolition inspection they immediately spotted two potential issues that could have derailed our plans. After going over the issues with me, there were two options presented. I chose the one that would work best for us and they were able to meet their goal of a one day install as well as our expectations.Bath Remodel by Capital
Date: 04/21/2025
Thank you so much for your kind words and for taking the time to share your experience. Were thrilled to hear that our crew was able to identify and resolve the issues quickly and complete the installation to your satisfaction.
At Capital, we take great pride in delivering quality work and clear communication every step of the way. Your feedback means a lot to us and motivates our team to keep doing what we lovehelping customers like you get the results they deserve.
Thanks again for choosing us. If theres ever anything else we can do for you, dont hesitate to reach out!Review fromRobert S
Date: 04/08/2025
5 starsFirst class from start to finish. Sales representative was thorough and helped us develop a design we loved. ***************** was prompt, neat and very professional and the end result was a new walk-in shower that adds to the bathroom appearance and works great..we love it.Review fromPaul A
Date: 03/25/2025
5 starsPaul A
Date: 03/25/2025
**** from ******** The guys did a great job and I love the shower. I had them come back and do the rest of the bathroom and I couldnt be happier. When I get the chance to redo the downstairs bathroom I will be calling them back.Bath Remodel by Capital
Date: 03/28/2025
Thank you for sharing these kind words!Review fromCharlotte T
Date: 03/14/2025
5 starsReplaced old tub with a walk-in shower. Sales person was good. I was sticker shocked at first but worked out a price I could be comfortable with. Looks like an excellent product (I've only had it for a week). The installers were professional and had no problems with them. The installation took 3 days (shower first day, shelf second day, and the shower doors on the third day). There was a mix up on the shower doors because I amended the agreement shortly after (about 1 week) I signed it to add the doors. Jacuzzi didn't follow through so they weren't ordered. However, once realized, they had the doors to me the next day. I was going to give them 4 starts because of the doors but whereas they got them to me timely, they get 5 stars. The new shower and doors are beautiful. I'm quite happy with it.Review fromLouise S
Date: 02/05/2025
5 starsLouise S
Date: 02/05/2025
Love our new walk in shower. Its beautiful. They did an amazing job in one day. They worked very hard and had to do cutting outside in the cold. They did a h*** of a job.Bath Remodel by Capital
Date: 02/10/2025
Thank you for sharing your experience ! We love hearing this !Review fromCarrie L
Date: 12/14/2024
5 starsCarrie L
Date: 12/14/2024
Beautiful walk-in shower! Tub removed and shower installed in one day. Thank you for servicing central *************! Great job!Bath Remodel by Capital
Date: 12/17/2024
Thank you for your kind words!Review fromTony P
Date: 12/13/2024
5 starsExcellent service, workmanship, product, and communication. We are satisfied with every aspect of the project.Review fromFL S
Date: 12/13/2024
5 starsFL S
Date: 12/13/2024
Shower remodeling was completed perfectly.The installers were very professional and left my home in immaculate condition after completion.The installers also checked during the installation process with me to be sure that I agreed with and satisfied with any part of the process.The office staff were very diligent in keeping me updated about scheduling of this project as well.Bath Remodel by Capital
Date: 02/18/2025
Thank you for sharing your experience ! We love to hear this .
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