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Business Profile

Retail Shoes

Shoes.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromRobin R

    Date: 01/22/2025

    1 star
    Ordered ortho pro sneakers, took many weeks to arrive shipped from *****, cheap,hard,uncomfortable sneakers, not wide size 9, and I wanted to return and would have to pay a $1 by credit card to speak to a technician per the online chat..no way..I'll throw them away..can't wear them, mistake to order, looked at Amazon reviews after the fact and not liked by many..don't order you'll be disappointed
  • Review fromCraig B

    Date: 07/20/2023

    1 star
    Ordered shoes online from Shoes.com. Too big, so tried to return per their policy. Return shipping label included in the box had the Rockport address on it, so used it. Neither Shoes.com or Rockport would give me a refund. Each company kept referring me to the other. Very poor service from both. I would never buys shoes online again given the terrible service I received. Ended up out ~$80.00!
  • Review fromJoy

    Date: 07/29/2022

    1 star
    I want to report the cloud monster shoe company I purchased a shoe and give me a bad blister turn out cant walk for 2 days and I report to the company what happens to me and all they concern is return the shoe and no concern about what happens and damaged gave you I even send them a picture of my feet. And 1 of their personnel was discrimate me and Laughing what happens to I have all the email. From them. Hope this people accept that their product is NOT a Good product instead of insulting BUYERS.
  • Review fromBeth T

    Date: 06/20/2022

    1 star
    Purchased an e-gift card for my son from shoes.com. Shoes.com was bought by DSW and they will not honor the gift card! Zero stars.

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